
FAQ
Yes, BuyNatural lets ecommerce merchants use their own custom branded boxes, mailers, and inserts. All you do is pay to store them.
Yes, BuyNatural Fulfilment can create custom kits based on your requirements. Typically our team will pre kit a batch of orders which we’ll add to inventory ready to be fulfilled when eCommerce orders are received.
Yes, BuyNatural Fulfilment can pack your orders using your branded or custom packaging. We ensure that your brand integrity is maintained and will create a custom unboxing experience for your customers.
BuyNatural Fulfilment provides 3PL warehousing service level guarantees which provide clients with a 'piece of mind' that their inventory will be accurate and eCommerce orders will be fulfilled fast and accurate.
Yes, we invite customers to make an appointment to inspect their stock at our Central Coast fulfilment centre.
BuyNatural Fulfilment is a 3PL solution that helps you focus on building your eCommerce business while we run and manage your warehousing, inventory and pick and pack requirements.
BuyNatural makes payments to its Merchant Suppliers every 2 weeks into their nominated bank account for any product sales made during that previous two-week period. A recipient generated invoice is sent by BuyNatural to outline the stock sold and the payment detail.
It's easy to get started with BuyNatural. You need to first register interest in working with BuyNatural using the Join Now form - then arrange to have a set of samples of your products to be reviewed by the BuyNatural Product Review Council. After the Product Review has accepted your application, you will be assigned a Merchant Manager who will send you an eCommerce Partner Agreement. Once signed, your products will be onboarded to the BuyNatural platform and your nominated marketing program will commence.
BuyNatural is a community for shoppers who wish to buy Natural, Organic and Eco-Friendly products. We have a preference for Australian made goods, especially if the Merchant is regional based or a small business owner. We go the extra mile to help our Merchants grow and develop their brand.
There is a modest monthly listing fee for each Merchant in the BuyNatural program. This monthly listing fee ranges from $14.95 depending on the number of products listed on the BuyNatural site and is paid yearly in advance. Please review the Merchant Subscription costs for details. In addition, each Merchant nominates a marketing program; Bronze, Silver, Gold or Diamond. The marketing fees range from $150per month depending on the level you nominate. The marketing programs are paid quarterly in advance and details can be found on the Merchant Marketing Costs page.
